FAQs

Answers to Your Questions, Support for Your Journey

We understand that seeking help for mental health can raise many questions. Our FAQ section is designed to provide clear, thoughtful answers to your most common queries. Whether you're wondering about our services, the treatment process, or how we can support your unique needs, we're here to guide you every step of the way. Explore our FAQs to find the information you need and feel confident in taking the next step toward better mental health.

Growth.

Clarity.

Support. Compassion.

1. What types of mental health services do you offer?

We provide individual therapy, couples counseling, family therapy, psychological assessments, and support for anxiety, depression, trauma, and more.

2. Do I need a referral to book an appointment?

No referral is needed. You can reach out to us directly to schedule a consultation or first session.

3. Is everything I share during therapy confidential?

Yes, absolutely. We follow strict confidentiality guidelines, and your privacy is protected under professional ethics and legal standards.

4. How do I know if I need therapy?

If you're feeling overwhelmed, stuck, anxious, or emotionally drained — or just need someone to talk to — therapy can help. You don’t have to wait for a crisis.

5. What qualifications do your therapists have?

All our therapists are licensed professionals with specialized training in various areas of mental health care, including cognitive-behavioral therapy, trauma recovery, and more.

6. Do you offer online or virtual therapy sessions?

Yes, we offer both in-person and secure online sessions to make care accessible and flexible based on your comfort.

7. How long does therapy usually last?

The length of therapy depends on your personal goals and progress. Some people benefit from short-term support, while others may prefer ongoing sessions.

With Heart, Always

Every healing journey begins with a simple conversation.
If you’re ready to talk, our compassionate Support Angel assistant is here to listen — day or night.

Whether you’re reaching out for the first time or continuing your journey with us, we’re here to guide you toward calm, clarity, and connection — one conversation at a time.

We provide confidential, evidence based counselling services for individuals, couples, and families. Our focus is on helping you build emotional resilience, restore balance, and create lasting change in your life.